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Slashy’s AI agent is powerful but can occasionally behave in ways you did not intend. Here is exactly what to do.

Agent Sent an Email Without Permission

This is the most serious scenario. Act immediately.
1

Verify what was sent

Press g then t to go to Sent. Check recent emails for anything you did not write or approve.
2

Enable Read Mode

Settings (Cmd+,) > toggle on Read Mode. This prevents the agent from sending emails, modifying threads, or creating events. It can still search, read, and draft.
3

Check automations

Settings > Automations — review all enabled triggers and agent reminders. Disable any automation that might be sending on your behalf.
4

Report it

Contact support with: approximate send time, subject line, recipient, active automations, and a screenshot.
Read Mode toggle in Settings with explanation callout

Agent Says It Sent but Didn’t

Sometimes the agent says “I’ve sent the email” when it actually created a draft. This is a known issue. How to verify:
  1. g t (Sent) — if the email is not there, it was not sent
  2. g d (Drafts) — the email is likely here as an unsent draft
  3. Open it, review, and send manually
Why it happens: The agent creates a draft and reports success, but the send step failed or the agent is configured to draft-only. By default, sending requires explicit approval.

AI Review Reverts Your Edits

If you edit an AI draft to sound more natural, then run an agent review, the review may overwrite your changes with AI-generated text.
The agent review rewrites the full email. It does not know which parts you edited manually.
How to avoid this:
  • Run agent review before your manual edits, not after
  • Use Cmd+Z to undo if the review overwrites changes
  • Select only the specific passage you want changed, rather than running a full review

Read Mode: Your Safety Switch

  • Search and read emails
  • Answer questions about your inbox
  • Create drafts for review
  • Look up calendar events
Enable it: Settings (Cmd+,) > Account > Read Mode. Keep it on until you trust the setup.

Disconnect Your Email

If you need to fully disconnect Slashy from Gmail:
  1. Settings > Account > Connected Accounts > Disconnect
  2. Or revoke access from myaccount.google.com/permissions
Slashy never deletes emails from Gmail. It only adds/removes labels and sends on your behalf.

Preventing Surprises

  • Audit automations regularly — disable anything you don’t actively use
  • Use Read Mode when learning — disable once you trust the setup
  • Check Sent after agent interactionsg t to verify
  • Be explicit — say “draft a reply” instead of “reply” if you want to review first
  • Add a memory — “Always draft emails for my review, never send directly”

Automations Setup

Configure and manage AI automations safely.

Customize Agent Style

Train the agent to match your voice.