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Whether you need to temporarily pause the AI, disconnect an inbox, or delete your account, here are your options and what happens to your data at each step.
Connected accounts settings showing disconnect button

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Pause the AI Agent (Read Mode)

Toggle Read Mode in Settings > Account. The agent can still search, read, and draft for your review, but cannot send emails, archive, modify labels, or create events. Action-taking automations pause; read-only automations (like dropped ball scanner) continue. Toggle Read Mode off to resume full functionality.
Read Mode is the safest first step if something feels off. It stops all outbound actions instantly while keeping search, reading, and draft generation active so you can investigate without disruption.

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What Read Mode Preserves vs. Stops

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Sign Out of Slashy

Click the sign-out icon beside your name at the top of Settings > Account. Slashy asks Sign out of Slashy? before it does anything, because signing out ends your session for your whole Slashy account, not just one inbox. Your connected inboxes and data stay in place, and signing back in restores them. To remove one inbox and stay signed in, cancel the dialog and use Disconnect under Connected Accounts instead.

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Disconnect an Inbox

1

Open Settings

Settings > Account > Connected Accounts.
2

Disconnect

Click Disconnect next to the inbox.
What happens: Sync stops, automations disable, tracking stops, agent loses access. Your emails in Gmail or Outlook are completely unaffected. Your Slashy account still exists and you can reconnect anytime.

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Reconnect After Disconnect

Go to Settings > Account > Connected Accounts, click Connect, choose Connect Gmail or Connect Outlook, and sign in with the same Google or Microsoft account. Slashy re-syncs your history (2-15 minutes). Previous labels, memories, and automations may still be available.
Connect button in connected accounts settings

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Revoke Access via Google

For maximum certainty, revoke from Google’s side:
  1. Go to myaccount.google.com/permissions
  2. Find Slashy and click Remove Access
  3. This immediately revokes the OAuth token
Re-authorization through onboarding is required to reconnect.
Google account permissions page showing Slashy access

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What Happens to Your Data

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Delete Your Account

On web, desktop, and mobile, go to Settings > Account > Delete Account and click Delete. You can also open slashy.com/settings/account/delete-account directly.
1

Tell us why (optional)

Choose a reason from Why are you leaving?. You can skip it, and it never blocks deletion.
2

Confirm

Type your account email address to confirm, then click Delete account.
Delete your Slashy account dialog with the optional reason field and email confirmation
Your account, memories, automations, snippets, cached email data, and any enrichment profiles are hard-deleted from production within 24 hours, and purged from encrypted backups within 7 days.
Account deletion is permanent and cannot be undone. If you might come back, consider disconnecting instead — your configuration, memories, and automations are preserved.

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Choosing the Right Option

Use Read Mode. Everything stays configured. Toggle it back off when you return and pick up exactly where you left off.
Disconnect the inbox. Your Gmail continues working normally in any other client. Reconnect later and Slashy re-syncs within minutes, with your memories and automations intact.
Revoke via Google for immediate access cutoff, then delete your account from Settings > Account. This removes all Slashy data permanently.

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