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Slashy gives you four layers of follow-up protection. Enable all four and no email falls through the cracks.
For the best coverage, enable both Auto-Reminders (Layer 2) and the Dropped Ball Scanner (Layer 1). Auto-Reminders track your outgoing emails; the Scanner catches everything else.

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Layer 1: Daily Dropped Ball Scanner

Runs every morning and scans for emails where you owe a reply or are waiting for one.
1

Open the agent sidebar

Press Cmd+/
2

Create the scanner

Say: “Set up a daily dropped ball scanner that runs every weekday at 8am”
3

Receive your summary

The agent scans for: unreplied received emails, unanswered sent emails, stalled threads, and approaching commitments.
Customize the schedule, days, and scope (all email, specific labels, or specific contacts).

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Layer 2: AI Auto-Reminders

When enabled, Slashy evaluates every email you send and automatically sets a “remind if no reply” reminder with an appropriate delay (1-14 days based on urgency). If the recipient replies, the reminder cancels automatically. Enable: Settings (Cmd+,) > Account > toggle Auto-Reminders That’s it. Every outgoing email is now tracked for follow-up.

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Layer 3: Manual Reminders

For any thread, press h to set a reminder. Reminder types:
  • If no reply — only fires if no one replied (best for follow-up tracking)
  • Regardless — fires no matter what (for time-sensitive items)
When a reminder fires, the thread moves back into your inbox. Bulk reminders: Select multiple threads (Shift+J/Shift+K or Cmd+A), then press h.
Reminder presets showing snooze options for later today, tomorrow, next week, and custom

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Layer 4: Default Reminder on Send

Add a follow-up reminder to every email automatically at send time.
  1. Settings (Cmd+,) > toggle Default Reminder
  2. Configure: Days (default: 2), Time (default: 8:00 AM), Type (default: if no reply)
Override or remove the reminder on individual emails before sending.

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Viewing Reminders

Press g h to see all threads with active reminders, sorted by fire time. Cancel a reminder by opening the thread, pressing h, and selecting cancel.
Active reminders view showing threads with pending follow-up reminders sorted by fire time
Follow-up automation settings showing reminder timing and auto-dismiss rules
1

Enable Auto-Reminders

Covers all outgoing email automatically
2

Set up the Daily Dropped Ball Scanner

Catches anything that slips through
3

Use manual reminders (h) for high-priority threads

Specific timing for important emails
4

Enable Default Reminder on Send

Safety net on every outgoing email

10 Automations

Set up impactful automations

Email Tracking

Track opens and read receipts

Customer Follow-ups

Automated follow-up tracking for key accounts

Inbox Zero

Process your entire inbox in 5 minutes