> ## Documentation Index
> Fetch the complete documentation index at: https://help.slashy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I track open conversations across multiple inboxes?

> Connect several Gmail and Outlook inboxes to Slashy and use the All view, filters, and reminders to see every open conversation without manual notes.

Slashy tracks open conversations across multiple inboxes by merging every connected Gmail and Outlook account into one **All** view, then filtering it with **No Reply**, **Needs reply**, and **Assigned to me**. Press `Alt+0` to open All, and the open threads from every account sit in one date-ordered list with no manual notes.

## Connect every inbox

**1. Add each account**

Press `Cmd+,`, open **Account**, and under **Connected Accounts** click **Connect**, then choose **Connect Gmail** or **Connect Outlook**.

**2. Open the All view**

Press `Alt+0`. Each thread row shows a small badge for the inbox that received it. Hover the badge to see the full address.

**3. Filter to what's open**

Press `Shift+R` to show threads waiting on a reply to your last message. Press `Shift+M` to show only what's assigned to you.

![Settings showing connected accounts](https://mintcdn.com/karvixinc/Q28U1M-bps8TBsCU/images/screenshots/how-to-manage-multiple-email-accounts-1.png?fit=max\&auto=format\&n=Q28U1M-bps8TBsCU\&q=85\&s=c96d7e8b1784415002fce96b8335de98)

You can also check several inboxes in the sidebar to view just those together. Unread counts combine into one badge per view.

## Mark what is still open

Press `t` on a thread to mark it **Needs reply** or **Follow up**. Both stay in your Reminders view (`g h`) until you finish the thread with `e`. Press `p` to set High, Medium, or Low priority. Press `h` for a reminder, so a thread returns to your inbox when you choose.

Your importance labels are shared across every connected account, so one set of labels sorts all of your mail. Search also covers all accounts at once in the All view. See [Find important emails](https://help.slashy.com/how-to-guides/find-important-emails-in-thousands.md).

![Search results page with the scope indicator showing All Inboxes and results grouped by inbox](https://mintcdn.com/karvixinc/iX38TpHZ9GqzAOIX/images/screenshots/search-overview-search-results-multi-inbox.png?fit=max\&auto=format\&n=iX38TpHZ9GqzAOIX\&q=85\&s=0a96a0dccc099c7d2dfaef1f881d9c46)

## Track team conversations

For shared work, assign each conversation with `i`. The **Shared** view lists team threads sent to you, and **Assigned** lists the ones you own. Teammates see a green check on the owner's avatar once a thread is done. See [How do I assign emails to teammates](https://help.slashy.com/how-to-guides/assign-emails-to-teammates.md).

## What this looks like for a team

A founder has a company address, a personal address, and an Outlook account from a client. In the All view, the founder presses `Shift+R` and sees every thread across the three accounts that is still waiting on someone. Threads that need a teammate get assigned with `i`. At the end of the day the Reminders view (`g h`) shows the rest, grouped by due date.

> [accordion] Which account does a reply come from?
>
> Replies automatically use the account that received the email. Check the **From** field on new emails, which default to the account you last viewed.

> [accordion] Can the agent search across all my accounts?
>
> Yes. Ask in chat (`d a`), for example "Did anyone from Acme email either of my accounts this week?"

> [accordion] Are automations shared between accounts?
>
> No. Automations are set per account. Importance labels and block lists are shared.

> [accordion] Do I need manual notes to remember what is open?
>
> No. Filters, Needs reply, Follow up, and reminders keep the list for you.

> [card] [Manage multiple email accounts](https://help.slashy.com/how-to-guides/multiple-accounts.md)
>
> Per-inbox settings and shared behavior.

> [card] [Inbox views](https://help.slashy.com/features/email/inbox-views.md)
>
> Views, filters, and multi-inbox switching.

> [card] [Tasks](https://help.slashy.com/features/tasks/overview.md)
>
> Needs reply and Follow up.

> [card] [Connecting a second account](https://help.slashy.com/getting-started/multi-account.md)
>
> Add Gmail or Outlook.


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