> ## Documentation Index
> Fetch the complete documentation index at: https://help.slashy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customizing Your Agent's Writing Style

> Set memories for writing style, tone, and formality. Train the agent by deleting bad drafts. Bring your own API key for Opus.

Slashy's AI writes emails that sound like you by learning from your email history, explicit preferences, and draft feedback. You can accelerate this by telling the agent exactly how you want it to write.

<Tip>The fastest way to train the agent: set 3-5 writing memories on day one, then actively edit AI drafts for the first week. Most users see accurate drafts by day 7.</Tip>

## Setting Writing Memories

Open the agent sidebar (`p a`) and tell it your preferences:

* *"Remember: I write short, direct emails. Never use 'I hope this finds you well.' Keep it under 3 sentences."*
* *"Remember: I sign off with just my first name, no 'Best' or 'Regards.'"*
* *"Remember: formal tone for investors, casual for my team."*
* *"Remember: never use exclamation marks."*

Manage all memories in **Settings > Memories** (`Cmd+,`).

<Frame>
  <img src="https://mintcdn.com/karvixinc/uASx96CJOndZv6Z-/images/screenshots/understanding-agent-autonomy-1.png?fit=max&auto=format&n=uASx96CJOndZv6Z-&q=85&s=71ed567f8b62729136b594187055a754" alt="Agent sidebar showing writing style memories and preferences" width="2494" height="1568" data-path="images/screenshots/understanding-agent-autonomy-1.png" />
</Frame>

<Frame>
  <img src="https://mintcdn.com/karvixinc/QNSZwc_JHcGXiTZF/images/screenshots/customizing-your-agent-s-writing-style-1.png?fit=max&auto=format&n=QNSZwc_JHcGXiTZF&q=85&s=1d8cdc1d7f0cedc3f2c846cebd995017" alt="Writing style settings showing detected persona and tone preferences" width="2940" height="1912" data-path="images/screenshots/customizing-your-agent-s-writing-style-1.png" />
</Frame>

## Memory Types

| Type                  | What It Does                  | Example                                                                              |
| --------------------- | ----------------------------- | ------------------------------------------------------------------------------------ |
| **About Me**          | Rules for all emails          | "I prefer bullet points over paragraphs"                                             |
| **About Entity**      | Per-contact/company rules     | "When emailing Sequoia, always CC [sarah@mycompany.com](mailto:sarah@mycompany.com)" |
| **Activity-anchored** | Rules for specific activities | "When scheduling, offer 3 time slots and include my Zoom link"                       |

The agent retrieves the right memories based on context automatically.

## Persona Detection

During setup, Slashy analyzes your sent emails to detect your persona, greeting style, and signature. Edit these anytime in **Settings > Account**.

<Frame>
  <img src="https://mintcdn.com/karvixinc/uASx96CJOndZv6Z-/images/screenshots/understanding-agent-autonomy-2.png?fit=max&auto=format&n=uASx96CJOndZv6Z-&q=85&s=5b7be6d620ed0956b8ce28f6cffcfccc" alt="Persona detection settings showing auto-detected communication style" width="2372" height="1382" data-path="images/screenshots/understanding-agent-autonomy-2.png" />
</Frame>

## Training by Deleting Bad Drafts

Every dismissed draft teaches the agent what not to do. Every edit before sending teaches it what you prefer. The learning is context-specific — editing a sales reply improves sales drafts, not meeting confirmations.

**First week advice:** Actively dismiss bad drafts and edit acceptable ones. Most users see significant improvement within 10-15 interactions.

## Direct Feedback

Beyond deleting drafts, give feedback through the sidebar:

* *"That last draft was too formal. I talk to Mike like a friend."*
* *"When I reply to support tickets, use bullet points and be concise."*

## Per-Contact Preferences

* *"Remember: when emailing anyone @bigclient.com, use a formal tone with my full signature."*
* *"Remember: Mike prefers short emails. Keep replies under 2 sentences."*

<Frame>
  <img src="https://mintcdn.com/karvixinc/QNSZwc_JHcGXiTZF/images/screenshots/customizing-your-agent-s-writing-style-2.png?fit=max&auto=format&n=QNSZwc_JHcGXiTZF&q=85&s=4d3c74c738546a3fbb3cc34b5ac55354" alt="Writing style settings showing tone, formality, and sign-off preferences" width="2370" height="1616" data-path="images/screenshots/customizing-your-agent-s-writing-style-2.png" />
</Frame>

## Choosing Your AI Model

| Model      | Best For                     | Speed                   |
| ---------- | ---------------------------- | ----------------------- |
| **Haiku**  | Quick replies, simple emails | Fastest                 |
| **Sonnet** | Most emails (default)        | Fast                    |
| **Opus**   | Complex, nuanced writing     | Slower, highest quality |

Switch models using the selector in the compose window or agent sidebar.

## Bring Your Own API Key

Use Opus without limits by providing your own Anthropic API key:

<Steps>
  <Step title="Open Account settings">
    Go to **Settings > Account** (`Cmd+,`)
  </Step>

  <Step title="Paste your API key">
    Enter your Anthropic API key in the **API Key** field.
  </Step>

  <Step title="Confirm encryption">
    The key is encrypted and stored in Vault. You can remove it anytime.
  </Step>
</Steps>

<Warning>Opus usage with your own API key bills to your Anthropic account. Haiku and Sonnet remain included with your Slashy subscription.</Warning>

***

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