> ## Documentation Index
> Fetch the complete documentation index at: https://help.slashy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I make my assistant email from my company address?

> Give your Slashy assistant its own mailbox on your company domain instead of the shared Slashy address.

Slashy's assistant emails people for you, like when it schedules a meeting or follows up on a thread. Right now it sends from `slashy@slashy.com`. Connect a company mailbox so people see your company instead.

Here is what the people your assistant emails will see:

<img src="https://mintcdn.com/karvixinc/MC5n5oAkt_hp--Mr/images/screenshots/assistant-email-example.png?fit=max&auto=format&n=MC5n5oAkt_hp--Mr&q=85&s=7186e1536d687889d1094fe6bfc6c7db" alt="An email from Assistant at assistant@yourcompany.com offering meeting times to a client" width="2976" height="792" data-path="images/screenshots/assistant-email-example.png" />

## Before you start

* Your company email runs on **Google Workspace**.
* You, or someone on your team, can add users in **Google Admin**.

<Note>Adding a user in Google Workspace may use a Workspace license. Your Workspace admin can confirm.</Note>

## Set it up

<Steps>
  <Step title="Open Google Admin">
    Go to [admin.google.com](https://admin.google.com) and sign in with a Workspace admin account.
  </Step>

  <Step title="Add a user for your assistant">
    Open **Directory → Users → Add new user**. Pick a name people will recognize, such as *Assistant* or *Scheduling*, and an address such as `assistant@yourcompany.com`.
  </Step>

  <Step title="Connect it in Slashy">
    In Slashy, open **Settings → Account → Assistant Email** and select **Connect**.
  </Step>

  <Step title="Sign in as the assistant, not yourself">
    When Google asks you to choose an account, pick **Use another account** and sign in with `assistant@yourcompany.com`. Allow the requested permissions.
  </Step>
</Steps>

Your assistant now emails people from the new address. **Settings → Account → Assistant Email** shows the connected mailbox.

## Use it

CC the new address on any thread you want handed off. The assistant replies from that address.

## Common questions

<Accordion title="I'm not a Google Workspace admin">
  Send these steps to whoever manages your company's Google Workspace, usually IT. Once they create the mailbox and share its sign-in with you, finish the last two steps yourself.
</Accordion>

<Accordion title="Google says “Access blocked”">
  Your Workspace admin needs to allow Slashy. See [Connecting Gmail](/getting-started/connecting-gmail) for what to send them.
</Accordion>

<Accordion title="“This mailbox is already connected to Slashy”">
  The address you signed in with is already one of your inboxes in Slashy. Your assistant needs a mailbox of its own, so create a separate user as in step 2.
</Accordion>

<Accordion title="“This Google account doesn't have a Gmail mailbox”">
  The account you picked has no Gmail inbox, which happens with Google Groups and aliases. Create a full user in **Directory → Users** instead.
</Accordion>

<Accordion title="How do I switch back to the Slashy address?">
  Open **Settings → Account → Assistant Email** and select **Disconnect**. New handoffs use `slashy@slashy.com` again. Conversations that already ran through your company address stay separate.
</Accordion>

<CardGroup cols={2}>
  <Card title="Connecting Gmail" icon="envelope" href="/getting-started/connecting-gmail">
    Permissions and Workspace admin approval
  </Card>

  <Card title="Customizing Your Agent" icon="sliders" href="/how-to-guides/customize-agent">
    Tone, style, and memories for your assistant
  </Card>

  <Card title="Connect a Second Account" icon="at" href="/getting-started/multi-account">
    Work across several inboxes
  </Card>

  <Card title="Does the AI send on its own?" icon="paper-plane" href="/getting-started/ai-sending-control">
    What the assistant can send and when
  </Card>
</CardGroup>