> ## Documentation Index
> Fetch the complete documentation index at: https://help.slashy.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Snippets & Templates
> Create reusable email templates with keyboard shortcuts, AI-powered variables, auto-fill placeholders, pre-set recipients, and usage tracking.
Snippets are reusable email blocks you insert in seconds. Each can have its own shortcut, pre-set recipients, attachments, and AI variables that personalize content per recipient.
## Creating a Snippet
Press `n s` from anywhere, or go to **Settings > Snippets > New Snippet**.
| Field | Required | Description |
| --------------- | -------- | -------------------------------------------------------- |
| **Name** | Yes | Label shown in the picker (e.g., "Intro follow-up") |
| **Shortcut** | Yes | Unique keyword to trigger insertion (e.g., `intro`) |
| **Subject** | No | Pre-fills subject line on new compose |
| **Body** | Yes | Email content with rich text, placeholders, AI variables |
| **To / CC** | No | Pre-set recipients that auto-populate |
| **Attachments** | No | Files included with every use (up to 24 MB each) |
## Inserting a Snippet
Press `Cmd+Shift+S` while composing to open the snippet picker. Search by name or shortcut, then select. The content inserts at your cursor, recipients populate To/CC, attachments attach, and subject pre-fills if empty.
You can also type the shortcut keyword directly in the composer -- Slashy offers to expand it.
## AI Variables
AI variables embed a prompt inside a snippet. When inserted, the AI generates personalized content based on the recipient, thread history, and your memories.
Variables can be inserted into the **Subject** field as well as the body. Click into the Subject field first, then click the variable button, and the variable drops into that field.
Press `n s` or edit an existing snippet in **Settings > Snippets**.
Click into the field you want to fill, either the **Subject** or **Body**, then click the **variable or AI icon**. The variable inserts into whichever field was last focused, so you can place dynamic content in the subject line as well as the body.
Describe what the AI should generate. Examples:
* "Personalize a greeting based on our previous conversations"
* "Write a one-sentence summary of why I'm reaching out"
* "Generate a relevant icebreaker based on the recipient's company"
Insert with `Cmd+Shift+S`. The AI variable generates automatically based on the recipient context. Edit the output before sending.
AI variables are perfect for outreach at scale -- your snippet provides the structure, and the AI personalizes each email based on what it knows about the recipient.
## Pre-Set Recipients & Attachments
Add default To/CC recipients for templates where the same people are always included (e.g., weekly updates that CC your team lead). Recipients are **added** to existing fields, not replaced, and duplicates are auto-deduplicated.
Attached files are stored with the snippet and included every time it's used.
## Usage Tracking
View per-snippet analytics in **Settings > Snippets**:
| Metric | What It Measures |
| --------------------- | --------------------------------- |
| **Usage count** | Times inserted |
| **Sent count** | Emails actually sent |
| **Open rate** | % opened by recipients |
| **Reply rate** | % that received a reply |
| **Performance score** | Combined score across all metrics |
Sort by any metric to find top performers or templates that need improvement.
## Managing Snippets
All management lives in **Settings > Snippets** (`Cmd+,` then Snippets). Search, edit, delete, and sort by name, usage, last used, creation date, opens, or replies.
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