> ## Documentation Index
> Fetch the complete documentation index at: https://help.slashy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I assign an email to a teammate?

> Give a team conversation one owner, see who owns it, and see when they've marked it done.

Assigning gives a team conversation one owner, so everyone knows who is handling it. The owner shows on the thread and in your thread list, and a green check appears once they've marked it done.

## Assign a thread

<Steps>
  <Step title="Open the assign menu">Open the thread, or focus it in the list, and press `i`. You can also press `Cmd+K` and choose **Assign to...**, or click the assign icon in the thread toolbar.</Step>
  <Step title="Pick a teammate">Choose a teammate, or yourself. Type to search by name. To take a thread yourself in one step, press `Cmd+K` and choose **Assign to me**.</Step>
</Steps>

You don't need to open the thread. In your inbox, hover or move to a conversation with `j` and `k`, then press `i`.

<Frame>
  <img src="https://mintcdn.com/karvixinc/sntE12pKwOMyHnUo/images/screenshots/assign-inbox-list-picker.png?fit=max&auto=format&n=sntE12pKwOMyHnUo&q=85&s=86a4faa74c9a2e54229a32673cc0f938" alt="The Assign to menu open over the inbox list for a focused conversation" width="1660" height="1120" data-path="images/screenshots/assign-inbox-list-picker.png" />
</Frame>

<Frame>
  <img src="https://mintcdn.com/karvixinc/GBGhNiMQJQpGRHpK/images/screenshots/assign-palette-assign-to-me.png?fit=max&auto=format&n=GBGhNiMQJQpGRHpK&q=85&s=0804215e0913c9b6e69684f2cc9af7dd" alt="Command palette with Assign to... and Assign to me at the top" width="1240" height="1040" data-path="images/screenshots/assign-palette-assign-to-me.png" />
</Frame>

A toast confirms the change, such as "Assigned to Dhruv" or "Reassigned to you". Click **Undo** on it to put the previous owner back.

The thread lands in the new owner's inbox, even if it was already done, and appears in their **Assigned** view. If they allow notifications from the Slashy mobile app, they also get a push notification.

## See who owns a thread

The owner's avatar and first name sit at the front of the thread toolbar ("You" when it's yours). Hover it to see the full name. In a narrow window it shrinks to the avatar alone.

<Frame>
  <img src="https://mintcdn.com/karvixinc/GBGhNiMQJQpGRHpK/images/screenshots/assign-toolbar-owner-pill.png?fit=max&auto=format&n=GBGhNiMQJQpGRHpK&q=85&s=423c956f774564f6c355c3b317fc7bb2" alt="Thread toolbar showing the owner pill with the tooltip Assigned to you" width="1520" height="190" data-path="images/screenshots/assign-toolbar-owner-pill.png" />
</Frame>

In your inbox and other thread lists, an assigned conversation shows its owner's avatar next to the sender. Hover it to see "Assigned to" and the owner's name.

<Frame>
  <img src="https://mintcdn.com/karvixinc/sntE12pKwOMyHnUo/images/screenshots/assign-inbox-row-owner-avatar.png?fit=max&auto=format&n=sntE12pKwOMyHnUo&q=85&s=4cbb4e86b7cf25e9c69b994f4fb5ec3e" alt="An inbox row with the owner's avatar next to the sender and the tooltip Assigned to you" width="1680" height="780" data-path="images/screenshots/assign-inbox-row-owner-avatar.png" />
</Frame>

The **Assigned** view in the left sidebar lists conversations assigned to you that are still in your inbox, with a count beside it.

## Mark an assigned thread done

When you finish an assigned thread, mark it done the usual way: press `e`, or click the check in the toolbar. A green check then appears on your avatar everywhere the owner shows, and the tooltip reads "Done by" with your name. Your teammates can see at a glance that it's handled.

<Frame>
  <img src="https://mintcdn.com/karvixinc/GBGhNiMQJQpGRHpK/images/screenshots/assign-toolbar-done-by-you.png?fit=max&auto=format&n=GBGhNiMQJQpGRHpK&q=85&s=1cca9219b375e0df72a452ac50a33586" alt="Thread toolbar owner pill with a green check and the tooltip Done by you" width="1520" height="190" data-path="images/screenshots/assign-toolbar-done-by-you.png" />
</Frame>

<Frame>
  <img src="https://mintcdn.com/karvixinc/GBGhNiMQJQpGRHpK/images/screenshots/assign-done-view-check.png?fit=max&auto=format&n=GBGhNiMQJQpGRHpK&q=85&s=c233a8e1bd7882ccda52f9732970ca26" alt="A row in the Done view with the owner's avatar, a green check, and the tooltip Done by you" width="1680" height="260" data-path="images/screenshots/assign-done-view-check.png" />
</Frame>

To reopen it, press `Shift+E` or choose **Mark not done**. The check goes away and the thread is back in your inbox. Reassigning a done thread also reopens it for the new owner.

## Change or clear the owner

Open the same menu with `i`. The current owner has a check next to their name. Pick someone else to reassign, or choose **No assignee** at the top to clear the owner.

## On mobile

* **Assigned view.** Open the mail menu and choose **Assigned**, right after Shared.
* **Owner pill.** An assigned thread shows "Assigned to" and the owner's name under the subject, or "Done by" with a green check once it's done. Tap it to change the owner.
* **Assign sheet.** Assign from the thread's More menu or its actions sheet. You're listed first, then your teammates, with **Unassign** at the bottom.
* **From a comment.** When your comment @-mentions a teammate, an "Also assign to" pill appears in the comment composer. Leave it on to assign the thread to them when you post.

<Accordion title="Who can I assign a thread to?">
  Anyone on your team who signs in to Slashy. Shared inbox seats don't appear in the list. Manage your team in [Settings → Team](/features/settings/team).
</Accordion>

<Accordion title="Does assigning share the thread?">
  Yes. Assigning shares the conversation with your team the same way a comment does, and the owner gets access to it. People on the email itself never see who owns it.
</Accordion>

<Accordion title="I'm on more than one team. Which team does the thread belong to?">
  Comment on the thread first so Slashy knows which team it belongs to, then assign it. See [Comments and @-mentions](/features/email/comments-and-mentions).
</Accordion>

<CardGroup cols={2}>
  <Card title="Comments and @-mentions" href="/features/email/comments-and-mentions">Discuss a thread privately with your team.</Card>
  <Card title="Managing your team" href="/features/settings/team">Invite the teammates you'll assign to.</Card>
  <Card title="Inbox views" href="/features/email/inbox-views">Find the Shared and Assigned views.</Card>
  <Card title="Keyboard shortcuts" href="/how-to-guides/keyboard-shortcuts">`i` to assign, `e` to mark done.</Card>
  <Card title="Inbox zero" href="/how-to-guides/inbox-zero">Clear your inbox, assigned work included.</Card>
</CardGroup>


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